Terms & Conditions
Last updated: Friday, 28 November 2025
Welcome to Cosmos Restaurant Equipment (“we,” “our,” “us”). By accessing or purchasing from cosmosrestaurantequipment.com, you agree to these Terms & Conditions.
1. General Information
Cosmos Restaurant Equipment operates an online store selling commercial kitchen and restaurant equipment. By using our website, you confirm that you are at least 18 years old and legally capable of entering a binding contract.
2. Products & Pricing
All product descriptions, images, and specifications are provided for informational purposes. Prices may change without notice. We reserve the right to modify or discontinue any product at any time. All prices displayed on our website are in USD unless stated otherwise.
3. Orders & Payments
By placing an order, you agree that the information provided is accurate and complete. We reserve the right to accept or reject any order. Successful payment does not guarantee order acceptance. We accept major credit/debit cards and other payment methods listed at checkout.
4. Shipping & Delivery
Shipping times and rates vary based on product size, weight, and destination. Delivery dates are estimates and not guaranteed. Once an order is shipped, responsibility transfers to the carrier. Customers are responsible for providing correct shipping information.
5. Returns, Refunds & Cancellations
Returns are accepted only for eligible items within X days of delivery. Items must be unused, in original packaging, and in resellable condition. Custom-made items, clearance items, and special-order products are non-refundable. Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
6. Damaged or Defective Items
If your item is damaged during delivery, contact us within 48 hours with photos and order details. After verification, we will assist with a replacement or refund. Failure to report damages within the stated timeframe may void eligibility.
7. Warranty
Some equipment may include a manufacturer warranty. Warranty terms differ by product and manufacturer. Cosmos Restaurant Equipment is not responsible for warranty service unless stated otherwise. Customers must follow the manufacturer’s warranty claim process.
8. Website Use
You agree not to use the website for fraudulent or unlawful activities, not to copy or misuse website content, and not to attempt unauthorized access to our systems or servers.
9. Limitation of Liability
Cosmos Restaurant Equipment is not liable for direct, indirect, incidental, or consequential damages, including loss of revenue or business, damages caused by improper equipment use, or delays caused by shipping carriers. Use of our website and products is at your own risk.
10. Privacy Policy
Your use of this website is governed by our Privacy Policy, which explains how we collect and protect your data.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting on this page.
12. Contact Information
For questions about these Terms & Conditions, contact us at:
Cosmos Restaurant Equipment
Email: cosmosequipment@gmail.com
Phone: 516-280-5012
Address: 50 Bethpage Road - Suite B Hicksville, NY 11801